Privacy Policy

Effective Date: 19th November, 2025

Emerge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website and services (collectively, the “Platform”).

1. Information We Collect

We collect the following types of information:
a. Information You Provide

Account details (e.g., name, email address, password)
Profile information (e.g., bio, role, links, avatar)
Project and artwork uploads
Messages and collaboration activity

b. Information Collected Automatically

IP address and device/browser information
Usage data (pages visited, clicks, time on site)
Cookies or similar technologies (see Section 5)

c. Payment & Billing Info

If you use future payment features, we may collect billing info via secure third-party providers like Stripe. We do not store full credit card numbers.

We intentionally restrict the collection and display of users’ personal contact information in public areas of the platform. Users are not permitted to include email addresses, phone numbers, or social media links in public profiles, portfolios, or project listings. This helps protect your privacy and ensures that all collaboration and communication stays within the secure Emerge platform.

2. Collaboration Funnel Metrics

We use your information to:

Operate and improve the Emerge platform
Facilitate user collaboration and communication
Personalize your experience
Monitor platform safety and prevent abuse
Send service-related updates (e.g., account activity, feature announcements)
Comply with legal obligations

We may also use anonymized, aggregated data for analytics and research purposes

3. Sharing Your Information

We do not sell your personal information. We may share data in the following cases:

With other users: if you publicly post content, join projects, or message collaborators.
With service providers: like hosting, analytics, email, or payment tools—only as needed to operate the platform.
When legally required: such as in response to lawful requests or to protect platform integrity.

4. Your Rights & Choices

Depending on your location, you may have rights to:

Access, update, or delete your personal information
Request a copy of your data
Object to or limit certain processing (e.g., for marketing)
Withdraw consent where applicable

To exercise your rights, contact us at: support@emergeapp.co

You can also update or delete your account via your account settings.

5. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember preferences
Understand site usage

You can manage cookies through your browser settings. Blocking some cookies may limit certain features.

6. Data Security

We use industry-standard measures to protect your data, including encryption and access controls. However, no system is 100% secure, and we encourage users to use strong passwords and be cautious with account access.

7. Data Retention

We retain user data as long as necessary to provide services and comply with legal obligations. You may request account deletion at any time, after which we will delete or anonymize your data within a reasonable period.

8. International Users

Emerge is based in New Zealand, but we may process data in other countries where our service providers are located. By using the platform, you consent to this transfer.

9. Children’s Privacy

Emerge is not intended for users under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, contact us at support@emergeapp.co